Privacy Policy

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we collect depend on how you interact with our budget software tools.

Personal Information You Provide

When you create an account, contact us, or use our services, you might provide:

Automatically Collected Information

When you access our services, we automatically collect certain technical information:

How We Use Your Information

We use the information we collect for several legitimate business purposes. Your financial data stays yours — we don't sell it or use it for anything beyond making our software work for you.

Data Sharing and Disclosure

We don't sell your personal information. However, we may share your information in specific circumstances:

Service Providers

We work with third-party service providers who help us operate our business. These include payment processors, cloud hosting providers, analytics services, and customer support platforms. These providers only access information necessary to perform their functions and are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government request. We'll also share information when necessary to protect our rights, prevent fraud, or ensure the safety of our users.

Business Transfers

If orqavianel is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before your information becomes subject to a different privacy policy.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We take these rights seriously and have established clear procedures for you to exercise them.

To exercise these rights, contact us using the details provided at the end of this policy. We'll respond to your request within a reasonable timeframe, typically within 30 days. Some requests may require identity verification to protect your information.

Data Security

We take protecting your information seriously. Our security measures include:

While we implement reasonable security measures, no system is completely secure. We can't guarantee absolute security of your information. You're responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When determining retention periods, we consider:

After your account is closed, we'll delete or anonymize your personal information within 90 days, unless we're required to retain it longer for legal or regulatory reasons. Some information may be retained in backup systems for a limited additional period.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our budget software. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our services.

International Data Transfers

While we primarily store data within Australia, some of our service providers may process data outside Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place, including:

Children's Privacy

Our services are not intended for individuals under 18 years of age. We don't knowingly collect personal information from children. If we discover that we've collected information from someone under 18, we'll delete it promptly. If you believe we've collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we'll update the "Last Updated" date at the top of this policy. If we make significant changes, we'll notify you through email or a prominent notice in our software before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your information.